I recently had a customer approach the counter and inquire about one of our classes. I left this conversation a little rattled.. but this has happened before, and seems to becoming more common.
Customer: "When is your Copics class?"
Me: "It is Sunday the 19th"
Customer: "Oh, I have company that day."
Customer: "That is football day."
Me: "Umm, actually, I believe Feb 5th is Superbowl Sunday."
Customer: "Yes, that's when I am having company."
Me: "Ok, but the Copics class is on Feb. 19th."
Customer: "Oh, ok." *wanders away*
Some days I feel like Alice